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Sandbox accounts start empty. To exercise anything that moves money — a transfer, a withdrawal, an offramp, a card top-up — you need a funded balance, and we credit those manually.
This page is about balances, not identities. If you are stuck earlier than that — on a BVN or NIN look-up during onboarding — you need Sandbox test data instead.
Every approved request gets the same allocation: That is enough to run each rail end to end, including the fee paths. Need more for a specific scenario? Say so when you ask and we will look at it.
Test tokens are sandbox-only. They carry no value, are not redeemable, and are wiped whenever the sandbox is reset.

Send the request

All we need is the phone number the account was created with. That is enough for us to find the wallet and credit it.

What happens next

1

We locate the wallet

We match the phone number to a sandbox smart wallet. If KYC has not been activated yet the wallet may not exist — run through the KYC flow first.
2

We credit NGN 1,000 and USD 10

Usually within one business day. You get a reply by email.
3

You verify it landed

Poll GET /v1/users/{userId}/smart-wallets/account/balances, or watch for the credit webhook on your endpoint.